Every year, London’s airports handle millions of passengers, making it the busiest travel hub in the world. According to the Civil Aviation Authority, Heathrow alone welcomes around 84 million passengers annually. With so many people arriving, it’s important to know what to expect to make your trip smooth and stress-free.
This guide will help you understand what happens when you land, from passing through UK customs to getting your baggage and catching a taxi.
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ToggleArriving at London Airport? 3 Things to Know Before

Know the UK Customs and Immigration Process
When you arrive, the first stop is the UK customs and immigration process. This is where officials check your passport, visa (if required), and other documents to decide if you can enter the UK.
At Heathrow and other major London airports, there are electronic passport gates for the UK and some foreign passports, which can speed up the process. However, not all travellers qualify for these gates, so be ready to queue if needed.
Have A Local SIM card
After clearing customs, the next step is staying connected. If you do not have roaming on your phone, getting a local SIM card is a smart move. This lets you use mobile data to find directions, book transport, and stay in touch with friends or work.
You can get a SIM card at airport shops or kiosks for popular UK networks like EE, O2, Vodafone, and Three. Prices are usually reasonable, and some offer tourist-friendly prepaid plans that last for a few weeks.
Book Your Airport Taxi
After you get your luggage from the airport baggage claim in London, you’ll want a reliable way to reach your destination. Booking a taxi beforehand can save you from long waits or getting caught by unofficial drivers.
There are many options for London airport transportation within the city,including taxis, buses, trains, and private cars. If you want comfort and convenience, a pre-booked taxi is often the best choice.
Tips for Heathrow Passenger Arrival
Heathrow is the UK’s largest and busiest airport. Here are some useful Heathrow passenger arrival tips:
- Use the Heathrow Express train if you want fast transport to central London. It takes just 15 minutes to get to Paddington station.
- For cheaper options, the London Underground Piccadilly Line serves Heathrow.
- Look for airport maps online or at info desks to plan your route.
- Take advantage of free Wi-Fi in the terminals to connect and check transport schedules.
- If you need help, airport staff are usually ready to assist with directions and information.
Why Booking Your Airport Taxi Matters?
Getting from the airport to your destination is the last step of your arrival. Booking a London airport transportation taxi in advance means:
- You can avoid the queues for public transport or taxis.
- You get a fixed price, so no surprises.
- A driver will meet you upon arrival with your name, ready to help.
- You can travel comfortably with your luggage.
If you’re heading outside London, for example, to Dover Port, you can find a reliable taxi from Leicester to Dover Port. Locally, companies like A&B Taxis offer Leicester taxi services that offer great value for your money.
Final Thoughts
Landing in London does not have to be confusing or stressful. By understanding the UK customs and immigration process, knowing where to find your bags at the airport baggage claim in London, and planning your transport in advance, you set yourself up for success. With these simple tips, your arrival experience will be smooth and comfortable. If you are travelling from Leicester and need reliable transport, consider using A&B Taxis as your go-to cab hire service!
What documents do I need to show at London airport arrivals?
You will need a valid passport, visa (if applicable), and completed landing card or e-gate approval. Some travelers may also be asked for proof of accommodation and return tickets.
How long does it take to clear immigration at London airports?
On average, immigration clearance can take 20–45 minutes. However, during peak travel times it may take longer. Using e-Gates can significantly reduce waiting time for eligible passengers.
How do I collect my luggage at London airports?
After immigration, follow the baggage claim signs. Luggage carousels are displayed on the screens. If your bag is delayed or lost, visit the airline baggage desk before exiting customs.
What is the process after landing at Heathrow, Gatwick, or Stansted?
The process typically includes:
1. Disembark from the plane
2. Follow immigration signs
3. Present travel documents
4. Collect luggage at baggage claim
5. Pass through customs (red, green, or blue channels)
6. Exit to arrivals hallHow do I get from London airports to the city center?
Options include:
Heathrow Express (15 minutes to Paddington)
Gatwick Express (30 minutes to Victoria)
Stansted Express (45 minutes to Liverpool Street)
Pre-booked taxis, minicabs, or rideshares
London Underground (Heathrow) and bus services*What should I expect at customs in London?
Customs officers may ask questions about your stay, and you must declare goods if you’re carrying restricted items. Choose the green channel if you have nothing to declare, or the red channel if you do.
How do I arrange airport transfers in advance?
You can pre-book an airport taxi, private transfer, or shuttle service online. Many services track your flight so drivers wait if your flight is delayed.
How do I get a SIM card or internet connection after landing?
At Heathrow, Gatwick, and other airports, SIM card vending machines and mobile provider stores are available. Free Wi-Fi is also provided at most London airports.